Suppliers and external partners play a fundamental role in improving the overall competitiveness of ErgoAlarm Defense.
All the Company's Directors and other employees are invited to establish and maintain stable, transparent and collaborative relationships with suppliers. To consistently guarantee the highest level of customer satisfaction, the Company selects its suppliers using suitable and objective methods that examine the quality, innovation, cost and services offered, and not on the basis of personal preference or other interests.
For this reason there is absolute transparency and impartiality in the selection of, and cooperation with, suppliers.
It is therefore expected of all employees who come into contact with suppliers that they: select suppliers on the basis of competitive offers founded on objective criteria for assessing their performance and the quality of their services; ensure that all supplier offers are compared and analysed fairly, without special favours; are transparent during the tendering process and give honest and sensitive feedback on rejected offers.
The external partners and suppliers that the company deems appropriate accept the Code of Conduct before the start of the collaboration. This is done either through the contract or by a signed declaration of acceptance, after they have first been informed of the articles of the Code. Observance of healthy competition, on our side and on the side of our suppliers, is a basic requirement of cooperation.
We follow the principles of no conflict of interest for our personnel and urge any interested party to report or denounce anything to the contrary that comes to their attention. We apply the principle of due diligence before cooperating with an external partner or supplier and require the cooperation of partners and suppliers in this.