All Directors, Managers and Employees of ErgoAlarm Defense are committed to acting so as to continually improve the quality of the products and services offered to our Customers. For ErgoAlarm Defense it is fundamental that customers are treated with fairness and honesty, and it is therefore required that Managers and Employees of the Company, as well as third parties subject to this Code, establish honest, professionally fair and transparent relationships and contacts with Customers.
Employees must follow the internal procedures applied by ErgoAlarm Defense that aim at achieving this objective through developing and maintaining profitable, long-lasting customer relationships, offering security, help, quality and value supported by continuous innovation.
ErgoAlarm Defense must avoid unfair discrimination in negotiations with customers and must not use its contractual strength unfairly to the detriment of any customer.