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76 articles on security, technology and the company.
Accuracy of Financial Information
In keeping the records and accounting books of the ErgoAlarm Defense companies, the true picture of the asset structure, the…
Alcohol, smoking and prohibited substances
In addition, during working hours or within the Company's premises, the consumption of alcoholic beverages and the possession, use, sale or offering of prohibited substances are not permitted, unless…
Competition
Conditions of healthy competition are an essential factor in the proper functioning of the economy, its progress and, ultimately, the service of the consumer. We are all producers and…
Information Management
The Company's information and records relating to its business activity must be kept confidential, protected and used exclusively…
Supplier management
Suppliers and external partners play a fundamental role in improving the overall competitiveness of ErgoAlarm Defense. All the Company's Directors and other…
Anti-Bribery Unit and Officer
The Anti-Bribery Unit and Officer operate in accordance with the description of their duties set out in the relevant documents. The Unit and the Officer should cooperate…
Image and Appearance
The company's image is chiefly a matter of its internal and external communication. Our channels of communication are correspondence, e-mails, promotional material, our presence outside the company as its representatives…
Corporate Reputation and Image
The corporate reputation and image of ErgoAlarm Defense depend on the conduct of each individual employee. Every employee must therefore, in accordance with the Code: act in the best interests of…
Company Profile
ERGOALARM COMPANY PROFILE. Licence No. 3015/39/60/1422-E. PARTNERSHIPS – SUPPLIERS. The company works directly with the manufacturing plants and the distributors of the products. In this way…
Equal Opportunities
The Company must ensure that decisions relating to the start, development and termination of employment relationships are based solely on the merit, qualifications and performance of its…
Harassment
Respect for colleagues, executives and employees of the Company, and for any third party who deals with the Company in any way, is of primary importance and…
Intellectual and Commercial Property
The intellectual and commercial property of the Company, which includes patents, trademarks and service marks, trade secrets, know-how and…
Personal Data
We obtain, manage and process personal data only where our procedures provide for it and Greek and international legislation permits it. We apply the…
Conflict of Interest
A conflict of interest exists when the interests of the company, which are expressed through our correct and impartial work, conflict with our personal interests or the interests of…
Customer Relations
All Directors, Managers and Employees of ErgoAlarm Defense are committed to acting so as to continually improve the quality of the products and services offered to our…
Health and Safety
Protecting the health and safety of staff is a core value, a first concern and a primary precondition for carrying out the Company's activities, as well as a commitment on its…
Physical Infrastructure and Resources
The assets and resources of ErgoAlarm Defense, which include premises, equipment, security devices, fixed assets and the Company's financial resources, are valuable…
24-Hour Technical Support
ErgoAlarm has on-call technical staff available 24 hours a day. The nature of our work, the number of our customers and the dedication we show to our work demand technical support…
Marketing Support for Partners
For all our partners we provide a wide range of supporting materials such as posters, videos and sales brochures. As part of a closer cooperation, ErgoAlarm undertakes to provide hosting space…
Partner Network
In most towns and cities in Greece our network of independent partners will be glad to help you. For any problem or complaint, direct contact with our head office will be extremely…
Training New Electricians
At the invitation of teachers from the electrical engineering department of an upper secondary vocational school, a team from ErgoAlarm briefs trainee electricians on the latest technologies of…
External Partners and Suppliers
All of the company's External Partners and Suppliers must: Be informed of and understand the Code, which is posted on the company's website. To…
Employees
All of the company's employees must: Be informed of and understand the Code and the relevant Policies and Procedures, and receive training on the anti-bribery system…
Inside Information
Board members, executives and employees who hold confidential information of the Company must refrain from using that information to acquire or dispose of, or to attempt to acquire or…
Trademark Registrations
The ErgoAlarm logo and name are officially registered in the registers of the Ministry of Industry. In this way the company can invest with confidence in its name and logo…
Building Infrastructure
ErgoAlarm is housed in owned premises with a total floor area of 350 sq. m. The company's new offices include spaces for training and for presenting our products and services…
Code of Ethics
The purpose of the code of ethics and conduct is: To protect the company's people from applying or suffering improper or unlawful conduct in relation to the human values of…
Instructions for Use
All the products we sell come with user manuals. They are written in Greek, except where their distributors do not supply them that way. In…
Our Values
Integrity. Professional ethics, fairness, honesty and transparency are values just as important to us as success. At the end of each day, we want to be proud, not only of the goals we achieved, but also of how we achieved them…
Personnel
Staff selection and composition. Aware of how important the security of its customers is, ErgoAlarm Defense guarantees its security personnel and the people who make them up.…
Seminars
Seminars and presentations are held at regular intervals to maintain and improve the technical training of our partners. Each seminar offers the latest information…
Goal and Vision
Our goal at ErgoAlarm Defense is success in every field of action. Effectiveness is the guiding principle of how our business operates. We always ask for the best and…
Strategic Goal
Our company's strategic goal is to establish ourselves in a leading position in the provision of smart security and protection services. It is well known that security has now become a basic…
Compliance with Legislation
The obligation to comply with the laws of the State, especially in the field of Security, is a self-evident duty and obligation of all persons, natural or legal, and of all groups governed by them…
Behaviours
Trust with our Customers and Partners is earned day by day: Through promptness of response. Through impeccable presence and communication. Through high and differentiated performance. We believe in Teamwork…
Technical and IT Infrastructure
ErgoAlarm Defense has state-of-the-art computing equipment. Examples include the ERP Odoo information management system and the PrimeWork customer management system, while the purchase of…
ISO
EN ISO 9001:2015 – Quality Management System. The ISO 9001 standard specifies the general requirements for developing, implementing and improving the operation of a business, with the aim of satisfying customer requirements…
Scope of Services
We take care, in the best possible way and drawing on our constantly growing and updated experience and know-how, of the security of your home, your business, your assets and…
Exhibitions
June 30, 2022 [alg_back_button] Exhibitions [flexy_breadcrumb] 2004 INFACOMA 2004 At INFACOMA 2004 ErgoAlarm participated for the first time presenting the products of the Italian Tecnoalarm.…
Warranty Extension
All our products are covered by the manufacturer's official warranty. The period of validity is set out in the terms of sale. The company also offers, among its services, the option of extending the…
The Company
ErgoAlarm Defense L.P. began operating in 2002 as a sole proprietorship trading as ErgoAlarm, specialising in Guarding and Security Services, as well as…
Regulatory Framework
Private security services companies (IEPYA) operate in accordance with the operating conditions, and the qualifications and obligations of their personnel, laid down in Law 3707/2008 (Government Gazette (FEK) 209/A/8-10-2008), which replaced Law 2518/1997…
Dikleida Alarm Receiving Centre
Why choose Dikleida (why you should work with us): Experience. With more than 12 years in the security sector, we have a deep understanding of every technical concept. At the same time…
Occupational Risk Assessment Study
Occupational Risk Assessment Study (ORAS). A company's Occupational Risk Assessment Study (ORAS) meets both the company's legal obligation under Law 3850/2010 "Ratification of the Code of Laws on the Health and Safety of Workers"…
Message from the Management
It is with great pleasure that I welcome you to the new website of ErgoAlarm Defense L.P. We hope that our company's new online presence will help, in the best and most effective way, to inform the visitor about the products and…
Privacy Policy
1. INTRODUCTION This Privacy Policy (hereinafter the "Policy") concerns the company "Ergo Alarm Defense Systems L.P." trading as ErgoAlarm Defense (hereinafter "ErgoAlarm…
Anti-Bribery Policy
1. PurposeThe purpose of this policy is to establish controls to ensure compliance with all applicable anti-bribery and anti-corruption regulations, and that the Company's activities are conducted in a socially responsible manner…
Quality Policy
Our company, ErgoAlarm Defense, has established a “Quality Policy”The main concern of our company is to satisfy the needs and expectations of its clients by providing them with high-quality services…
Health & Safety Policy
The health and safety of both employees and everyone involved in the services provided by our company is a top priority for “ErgoAlarm Defense”…
Cookie Policy
At ErgoAlarm we consider it important that you know why we use them. Our aim is to keep you properly informed, and to give you the best possible browsing experience on our site.WHY…
SEEA
ErgoAlarm is a member of the Hellenic Security Companies Association.The Hellenic Security Companies Association was founded in May 1996 with 204 founding members.It is the legal nationwide trade body of the sector.…
SEKPY
HISTORY OF SEKPYSEKPY is a non-profit organisation whose basic aim is, on the one hand, to support and promote the interests of its members and, on the other, to develop the local defence industry so that it can meet domestic and international needs, in order to reduce the large national trade balance deficit in the field of defence equipment…
Call Statistics
Customer response to phone calls.Dear partners, following the evaluation of data from our computer systems, we have isolated some very interesting figures regarding the acceptance of calls (answering) on customers' mobile phones. The figures are for internal use…
Guarding
We take care, in the best possible way and drawing on our constantly growing and updated experience and know-how, of the security of your home, your business, your assets and…
Covid 19
The company's commitment, its basic principle and the philosophy of each of its executives is that its activities are characterised by full compliance with legislation, with the aim of: avoiding the spread of cases…
GDPR
The GDPR came into force on 25/5/2018 and concerns the protection and processing of personal data. All European countries are required to follow it.The company ErgoAlarm…
Whistleblowing Policy
The following definitions apply in this Policy: “Report”: the provision of information about breaches of this Policy to the Report Receipt and Follow-up Officer (R.R.F.O.)…
Video Analytics
Motion detection: Identify and send alerts based on the detection of human or vehicle movement. Abandoned object detection: Recognise when a specific object is left behind…
Ten reasons to work with us
With experience since 2002, always with profitable financial years and always growing Comprehensive knowledge of security processes, as we know the full range of processes, which are…
Specific advice for avoiding fraud
Do not be easily persuaded by people who “approach” you as acquaintances of relatives or friends. Be especially wary of strangers who, under various pretexts…
Company Profile
COMPANY PROFILE ErgoAlarm. Licence No. 3015/39/60/1422-eCOOPERATIONS – SUPPLIERSThe company cooperates directly with manufacturing plants and product distribution houses. In this way…
Copper Theft
When you read about copper theft, you will often see that there was a serious security failure, namely that the thief had already done the costly damage and escaped while law enforcement was trying to identify him after the fact…
Clientele
The company's client base includes clients from many categories of profession.Our main concern is to understand the security needs of each client individually, and to provide solutions that are both reliable and functional…
Fraud incidents targeting business telephone exchanges
Specific advice for preventing “attacks” and fraud incidents on business telephone exchanges. As part of efforts to prevent telecommunications fraud…
ErgoAlarm Defense Certifications
By investing in both human resources and cutting-edge, innovative equipment, our company has developed a Quality Assurance System to offer its clients high-specification services…
CV handling policy
ErgoAlarm Defense itself processes personal data in accordance with EU Regulation 2016/679 and the relevant European and national legislative framework on the protection of personal data in force from time to time…
Green development
We make every activity green.… we contribute to creating a sustainable environment for future generations. Maintaining a balance between environmental protection,…
Fraud protection
Most common forms of conventional fraud–Fraud by approaching the victim on behalf of a relative (mainly targeting elderly people). The perpetrators mainly choose elderly people, …
Protection of documents and digital data
ErgoAlarm offers the only fire-resistant cabinets in Greece with 2-hour resistance, from FIREKING. An aerosol-based extinguishing system also takes over fire suppression when…
EN 50131 Standard
The purpose of the EN 50131 standard is to define the requirements for alarm systems in general, as well as for each individual component, stating the required system performance specifications…
Customer focus
With the help of its highly trained staff and external specialist partners, our company:–Analyses and evaluates its customers’ needs. Ensures that these needs are compatible with the existing legislation, where and if applicable…
Staffing
At ErgoAlarm Defense L.P., beyond the formal qualifications every associate who wishes to work with us must have, a love for the subject is the most important quality…
Sales points
Talk to your customers about the advantages of simple installation and explain how this contributes to security, since we do not compromise with forced cable routes and positions…
Tips for safe internet access
Guidance for citizens on protecting minors online. The internet is a new world and, for many, an unfamiliar one. It offers interactivity and a rapid succession of images and emotions…
Cooperation with educational institutions
Lesson Plan – Module 1 – Videofied OverviewDownloadLesson-Plan-Module-2-Videofied-System-Configuration-SpecificationsDownloadLesson Plan – Module 3 – Videofied Programming &…
The new doctrine of security
The main pillar of modern security rests on two basic directions, described as “early detection” and “visual verification” (according to the doctrine of the BeNeLux countries –…
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